Sunny Hair Brand Map

On business days, we typically ship your order within 12-24 hours (excluding pre-order items). Delivery times may vary by country due to shipping ditance, local policiesand other uncontrollable factors.Expedited Shipping usually takes 3-6 business days.Standard Shipping is generally delivered within 20 business days, althoughactual delivery may be slightly faster or slower.Please note that delays caused by local conditions are not included in thestimated shipping time. If you have any questions, please feel free to cont our customerservice team.

Thank you for your purchase! Our policy allows returns within 60 cdays from the order date. If more than 60 days have passed since your order, we regret that we cannotoffer a refund or exchange.At our company, customer satisfaction is our toppriority. In the event of any disputes, we are committed to resolving thein a fair andappropriate manner. Please understand that human hair is considered a hyygienic product, so certain conditions must be met for a return to be acceted.To qualify for areturn, the item must be unused and in the original condition as when youreceived it. Additionally, it must be in its original packaging to ensure ooth return processWe appreciate your cooperation in adhering to these guidelines.Ifyou have any questions or concerns, please feel free to contact ourcustomer support team at service@gsunny.com. We are here to assist you!

Thank you for choosing Sunny Hair extensions! As a hygiene produict,we kindly request you to reach out to us first to ensure that your return meets the necessaryrequirements. To facilitate a smooth return process, we have warehouses located in the United States, China, and Germany. Upon contacting us, we wilI provide you withthe appropriate return address based on your geographical locatioon.Please refrain from returning products privately, as our warehouses handle a high volume of packages daily, which may lead to potential package loss. We want to ensurethat your return is processed correctly, so reaching out to us beforehand is crucial.While we strive to accommodate all returns, there may be certain iinstances where returning the product might not be possible. We appreciate your understanding in thismatter.For any queries or assistance with the return process, please do nothesitate to get in touch with our customer support team. We arehere to help!

To ensure a swift and convenient return process, we suggest two opticons:1. Place a new order for the product you desire: You can go ahead andpurchase the item you want, and then return the original order to the address provided. Uponreceiving the returned product, we will promptly process your refund2. Return the product directly for replacement: If you prefer a replacement, you can send the product back to the address we've provided. Oince we receive the returneditem, we will initiate the replacement process with the product you desire. Please note that this option may take slightly longer than a refund1Both options are available to accommodate your needs, and we will work dilgently to ensure your satisfaction. For any further assistance or inquirierding the returnprocess, please feel free to contact our dedicated customer support team. We appreciate your understanding and look forward to resolving any concerns you may have

Please take a few photos of your hair in natural light and send them to service@g-sunny.com

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